Delivery

At Frisco Sales Store, we understand that when you order products for your beloved pets, you want them delivered quickly and safely. That’s why we’ve designed a delivery system that combines speed, reliability, and care – just like the attention you give your furry (or scaly!) family members.

Our Delivery Promise to Pet Parents

We know pet products aren’t just purchases – they’re essential items that help you care for your companions. Whether it’s a new aquarium starter kit for your fish, calming care products for an anxious pup, or a cozy new bed for your cat, we treat every order with urgency and attention.

Global Reach With Local Care

While we ship to most countries worldwide (excluding some remote areas in Asia and elsewhere), we maintain a personal touch. Each order is carefully packaged by our pet-loving staff who understand that:

• Delicate items like aquarium gravel and artificial plants need extra padding
• Apparel and bags should arrive wrinkle-free
• Toys and accessories deserve to arrive as exciting as when you clicked “buy”

Easy Returns Because We Stand Behind Our Products

Not completely satisfied? We offer a 15-day return policy from the date of receipt. Whether it’s an automatic feeder that wasn’t quite right for your routine or apparel that didn’t fit perfectly, we make returns simple.

Pro Tip: Check out our comprehensive product descriptions and size guides to ensure you’re ordering exactly what your pet needs!

Why Pet Lovers Trust Frisco’s Delivery

Just as we carefully curate our products – from premium aquarium substrates to innovative anxiety relief solutions – we apply the same care to our delivery process. Here’s what makes us different:

• Pet-Specific Packaging: We know some items (like calming care products) might be urgently needed
• Transparent Tracking: Know exactly where your pet’s new toys or accessories are
• Responsive Support: Email us at [email protected] with any delivery questions